Head of Maintenance

Job Introduction

Job Title: Head of Maintenance

Salary: £72,139.00 per annum plus 10% car allowance

Location: Stafford

Hours: 36 hours per week  

Contract: Permanent  

Lead Change. Deliver Excellence. Shape the Future of Maintenance.

At Housing Plus Group, we're transforming the way we deliver repairs and maintenance services to over 80,000 customers across our communities. As we continue to modernise and improve our services, we're looking for an exceptional Head of Maintenance to join our senior leadership team.

This is an exciting opportunity to provide strategic leadership across our maintenance operations, ensuring our homes remain safe, compliant, well-maintained and provide excellent value for money. You'll play a key role in driving service improvement, leading high-performing teams and delivering outstanding outcomes for our customers.

Responsible for maintenance services across our social housing stock, trading subsidiaries and partnership arrangements, you'll influence change at scale while helping shape the future direction of our organisation.

What you'll be doing

• Providing strategic leadership and direction across all maintenance services.
• Translating organisational priorities into operational plans that deliver measurable outcomes.
• Leading and developing high-performing, customer-focused teams across multiple locations.
• Using performance data, customer insight and operational intelligence to drive continuous improvement.
• Working collaboratively with colleagues across Housing, Property, Estates and Customer Services to deliver joined-up services.
• Identifying opportunities for innovation, efficiency and service enhancement.
• Providing challenge, insight and expert advice to inform decision-making and operational delivery.
• Supporting organisational change, integration and transformation programmes.
• Contributing to governance, compliance and risk management across a large and complex organisation.
• Championing health and safety, regulatory compliance and a culture of accountability and excellence.

About you

You'll be an experienced operational leader with a strong track record of delivering high-quality maintenance services within a housing, property or similar customer-focused environment.

You'll have the ability to inspire teams, build strong stakeholder relationships and drive performance through effective leadership, innovation and data-led decision-making.

We are looking for someone who has:

• A qualification at CIH Level 5, aligned to the Competence and Conduct Standard, or a relevant degree or professional qualification.
• Significant experience leading high-performing, multidisciplinary and geographically dispersed teams.
• A proven track record of delivering operational excellence and service improvement within maintenance, housing or a similar service environment.
• Strong commercial awareness and an understanding of delivering value for money.
• Excellent communication and influencing skills, with the confidence to engage, motivate and challenge at all levels.
• Experience using performance data and management information to inform strategic and operational decisions.
• Strong IT and digital skills, with the ability to embrace technology and new ways of working.
• A commitment to delivering outstanding customer outcomes and maintaining high standards of compliance and safety.

Please see the job description for the full list of essential and desirable criteria.  

Why join us?

At Housing Plus Group, you'll have the opportunity to make a real difference to people's lives while playing a key leadership role in one of the region's largest housing providers. You'll join an ambitious organisation committed to innovation, continuous improvement and creating places where people can thrive.

Ready to make an impact? We'd love to hear from you.

What we can offer you  

We can offer 31 days holiday and bank holidays. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information.   

About Us  

We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.  

The way we work is shaped by three simple behaviours: 

• Own it – make it happen 
• Improve it - move things forward. 
• Live it – show understanding and compassion  

We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference. 

 
Our Inclusive Culture:  

The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network. 

How to apply 

Please hit the Apply Now button

If you need any supporting submitting your application, please email careers@hpg.org.uk 

Closing date: 2nd November 2026

Stage 1 Recruitment Exercise: 12th November 2026 (1.30pm – 4.30pm)

Stage 2 Interview: 23rd November 2026

• We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.
• We may close this vacancy early if we receive a high volume of applications.
• If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.

*Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.